Lyft builds self-serve AI agent platform with LangGraph and LangSmith

Lyft used LangGraph and LangSmith to build a self-serve AI agent platform for customer support, cutting agent development from months to weeks. The router-based multi-agent system lets non-technical domain experts define agents via prompts and configuration, with LangSmith for tracing and LLM-as-a-judge evaluation.

Featured · Akshay Sharma