Cars24 scales conversations with OpenAI voice and chat agents
Cars24 uses OpenAI-powered voice and chat agents to handle over 1 million monthly conversation minutes. The AI system helps recover 12% of lost leads and brings agentic workflows across the company. The implementation demonstrates how enterprises can leverage OpenAI for customer service at scale.
How this story unfolded
6 days · 4 reports · 1 community post · 5 of 6 shown
- Jul 16
- Jul 22
Introducing OpenAI Presenceopenai.com
OpenAI unveils Presence, a new platform that lets enterprises launch and manage realtime voice agents and chatbotsventurebeat.com
OpenAI built support agents for its own customer service line, now it hopes big enterprises will trust them toothenewstack.io
New for enterprises: OpenAI Presence helps companies deploy trusted voice and chat agents across...
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