EventBusinessOctober 30, 2026

Starbucks plans AI-personalized drive-thru menus

Read original source →theverge.com

CEO Brian Niccol said Starbucks will explore drive-thru experiences that recognize customers and present personalized digital menus, with background AI models for order entry testing from 2027. The chain already takes orders via ChatGPT and runs an AI Green Dot Assist tool for baristas.

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