AnalysisAI ModelsOctober 1, 2026

PolyAI CTO explains why voice agents are harder than text agents

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Machine Learning Street Talk interview with PolyAI CTO Tsung-Hsien (Shawn) Wen covers Dialog-RSN-1, an audio-native model that adapts to the speaker on the line rather than only reasoning to the best answer.

People · Tsung-Hsien Wen

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