LaunchHealthNovember 3, 2026

Augusta Health automates document routing with Forward Advantage AI

Read original source →healthcareittoday.com

Augusta Health handles 750,000 paper documents (2.4 million pages) a year via scan or fax; Forward Advantage's AI now categorizes, stores and routes them instead of staff reviewing each on screen. CIO Leigh Williams says it fixes a "long-standing, intractable problem," with humans kept in the loop.

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